Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Chasity P

It was awesome

The claim filing process via the app was super easy. Not only was it simple, but I also had a completed claim within 24 hours...it was awesome!
5

out of 5

POSTED: | BY: Darin A

Very happy with my decision

The claims process is quite easy and Pets Best processes claims quickly. All-in-all, I am very happy with my decision to choose Pets Best pet health insurance for Rupert.
5

out of 5

POSTED: | BY: Katie

Kodiak wouldn’t be with us anymore if it wasn’t for Pete Best

Our dog, Kodiak was hit by a car a few months following purchasing pet insurance through pets best. We were so distraught and upset that our poor dog had been hit by a car and left for dead. We knew we were going to do everything we could to help him. Pets best helped with that, immensely! If it wasn’t for our purchasing insurance we wouldn’t have been able to afford his emergency bills or the surgery that ensued because of the impact. Kodiak lost his front left leg, but he is happy and healthy now. Thanks to pets best we were able to explore alternative therapies like acupuncture, before amputating his leg. I honestly feel like my dogs have better insurance than I do! This is an extreme case, I know, but I feel like pets best helped save my dogs life. They have helped with other unforeseen illnesses my other dog has had as well. Purchasing insurance through pets best was one of the best decisions I ever made, and they are affordable and reliable!
5

out of 5

POSTED: | BY: Sherri L

No surprises

All the claims that I have filed with Pets Best so far have been processed quickly and there have been no surprises.
5

out of 5

POSTED: | BY: Glenn T

No hassle

Got my funds within 3 days of submitting the claim, with no hassles. This was way faster than I was expecting.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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