Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Debra Rose

You are the best!

My 1 year old Boston Terrier, Ella needed surgery to correct luxated patella of both back legs. Without your insurance we could not have afforded the surgery. Now Ella is recovering well and we are very glad we decided to purchase your insurance for her. Thank you 😊
5

out of 5

POSTED: | BY: Pat

No Hassle Claim Payment

Pets Best has seen us through multiple health issues with our 2 Maltese - 1 developed a heart condition at age 11 and lived to age 14 - 1/2 and the other developed cancer at age 11 and is still alive today at age 15!! I just cancelled our policy since we are focusing on her comfort care now rather than any more major medical treatments but HIGHLY recommend Pets Best to anyone with a furry child!
5

out of 5

POSTED: | BY: Claudine T

So impressed

I'm so impressed with the ease of filing and receiving my claims!
5

out of 5

POSTED: | BY: Bobbi L

Everything is easy

Just love your systems...everything is easy and also when I call, I can actually talk to a real person, always friendly and helpful. You are the best! bobbi
5

out of 5

POSTED: | BY: Monique M

Saved my dog's life

My dog was in a horrible accident and almost died. Due to the my coverage with Pets Best I was able to save my dog and not be hurt financially. The claims process was fast and easy.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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