Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: DENNIS

Very quick to refund my pet bills

Very quick to refund my pet bills
5

out of 5

POSTED: | BY: Ann Marie Grzyb

Best pet insurance I’ve ever paid for

Best pet insurance I’ve ever paid for. Application is so easy and funds are transferred quick.
5

out of 5

POSTED: | BY: Phillip

Cannot ask for more at difficult times

Our Husky was perfectly healthy, passing health test with flying colors. One day he suffered a sudden, acute prostatitis and abdominal abscess. He underwent emergency surgery but unfortunately he was too sick and ultimately passed away. During difficult times, having a pet insurance allow us to make quick and necessary medical decisions without worrying about the financial aspects too much. Although we cannot our dog back , but Pet Best's insurance claim process is fast and hassle-free. Thanks again for you great service! Will definitely use again.
4

out of 5

POSTED: | BY: Dominique F

Great Service!

If you could pay into PayPal that would be easier, even easier than filling out the bag details. Thanks for a great service ! Dominique
5

out of 5

POSTED: | BY: Linda D

Excellent. As always.

Excellent. As always. I requested and received a bunch of Pets Best brochures. I have left a bunch of them in my vets office and always carry at least one in my purse to hand out to people that I meet and get into vet cost conversations with. 5 STARS

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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