5
out of 5
POSTED: | BY: Marco
Awesome Pets Best Service!!!
Submitting the claim was easy as 1 ... 2 ... 3 ... (Print - Sign - Leave At Vet To Fill Out and Fax)
I got refund quick, very A +++ Service
4.5
out of 5
Number of reviews 7,243
Updated: June 28, 2024
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Marta Reynolds
It is the best insurance for the pets
I am happy with Pets Best because they took my dog who was older and having problems. I have recommended you to my neighbor but they do little to help their pet so I don't know if they have contacted you.
5
out of 5
POSTED: | BY: Raymond A
Sassy Dee
I really don't like the idea that dogs as they get older and have older dog problems that are not covered.I mwill give trhis a second look. Othan this we have had only the best experiences,so far.
5
out of 5
POSTED: | BY: The Pearmans
Excellent Service All the Way Around
We have had this insurance since 2008 and have processed four claims. Every time we call them they are extremely courteous and always ready to explain what we have to do in a FRIENDLY matter. They never rushed us, or seemed to be annoyed with any of our questions. They have even went as far as to help us with the vet when we were unsure of some of the charges and explanations of service. The process of claims is so easy to do, and when they have questions instead of just sending the whole thing back or worse throwing it away, they instead call you and e-mail you try to explain what went wrong so it can be fixed. We ALWAYS received our claim within 10 business days which compared to another insurance usually takes 30-45 days. I love PETS BEST INSURANCE!!!!!!!!!!!!!
5
out of 5
POSTED: | BY: Harlene
came thru when help was needed the most
I have had Pets Best fror over 4 years and unfortunately had to submit 2 very large claims for 2 of my dogs(I have 3).and Pets Best came through saving us a total of almost $3000.00.. really made both situations much easier to deal with just know the insurance is there for us
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.