Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cathy Bridges

Best Insurance

Unlike my helath insurance, all my dog's claims are processed quickly, correctly and with ease. The submission is simple, I can follow the claims whenever needed. I always have the claims processed and paid within two weeks or less, AMAZING! We are so grateful that we decided to insure on two dogs, really has made a big difference in our lives and their lives. Thanks
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5

out of 5

POSTED: | BY: Richard Fleig

Amazing company!

Amazing company! They have a great product and stand behind it - something not every insurance company can say. Their customer service is excellent and the turnaround time on claims is explained thoroughly and super fast. What else can you ask for?
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5

out of 5

POSTED: | BY: Jim Heher

Prt’s best insurance is always the best…a great company.

Prt’s best insurance is always the best bet. They are very quick and efficient when making reimbursements or explanat.
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5

out of 5

POSTED: | BY: CJR

Pets Best has been kind and…

Pets Best has been kind and understanding amidst some of the most trying times with our pets. Customer service has been great. I would recommend them to anyone.
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5

out of 5

POSTED: | BY: James Knirsch

Inexpensive compared to others and they…

Inexpensive compared to others and they paid promptly. I called with questions and they were very pleasant.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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