Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Patricia J

Can't believe how fast

I'm loving this insurance for my kitty. I scanned in the invoice and my claim was promptly processed. I can't believe how fast I received a reimbursement.
5

out of 5

POSTED: | BY: Julie H

So happy when I found Pets best

It took me years to finally be able to afford insurance for my 3 fur babies. I was so happy when I found Pets Best in my search for affordable insurance. Recently I made a claim and I was thrilled to see how quickly it was processed! You've really made my day Pets Best!
5

out of 5

POSTED: | BY: Maria R

Less than 4 day turn around

My claim was process fast In less than 4 days I have an answer, and the check in about one week.
5

out of 5

POSTED: | BY: Misa L

Whole process is quick

Using the app to make a claim makes the whole process easy and quick. Much appreciated!!
5

out of 5

POSTED: | BY: Stephanie Hudgens

Pets Best exceeded expectations!

Pets Best was amazing! My pup got pancreatitis on Christmas morning while we were visiting with him out of town. After having to bring him to the emergency clinic for what was a terrifying experience, Pets Best made everything else easy. Sending in the claim and getting accepted within a day was reassuring. I was expecting the negotiation process like others but not with this. Thank you!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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