Pets Best | Pet Insurance Review

4.5

out of 5

Number of reviews 7,243

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.8
  • 3.2
  • 4.5
  • Count
  • 23
  • 128
  • 7,243

Updated: June 28, 2024

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Denise Canellos

All insurance should be this easy

My little dog was diagnosed with Lymphoma, and Pets Best made it simple and easy. Submit the claim, and get the reimbursement. No hoops to jump through or paperwork hassles at all. It made treatment for my dog possible; now she is in remission and we are very grateful.
5

out of 5

POSTED: | BY: Julia Sweeney

Thank you Pets Best.

My dog has lymphoma and treatment is extensive and expensive. Pets Best has made it able for me to go the distance for my dear dog, who is responding very well.
5

out of 5

POSTED: | BY: Susan Hunnell

wonderful

I put in 3 claims and they responded quickly and satisfied them.
5

out of 5

POSTED: | BY: Mary Kling

Thank you Pet's Best!

My 12 year old dog had a failing liver. Thanks to Pet's Best I was able to do the tests he needed, buy the prescriptions and now he's back to his old self. Thank you! I was getting ready to put him down, but he's now happy and recovering better than ever expected. Can't thank you enough.
5

out of 5

POSTED: | BY: Karen

Great Service!

PetsBest has given me great service and I am a very happy customer. My claims were processed fast and easily, and I could focus on taking care of my furry friend when she needed it most knowing the bills would be paid. I highly recommend them!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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