Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Michael

So happy to work with Pets Best

Great turnaround on my claims. So happy to work with Pets Best. I can get the right vet care for my boxer boy to get him back on his paws and Pets Best has my back
5

out of 5

POSTED: | BY: Brendan M

Very thorough and prompt!

Hurley was not eating or drinking. Was advised to take him to the emergency vet for X-rays. Filed my claim a day after he was released. Got my refund in a week. Very thorough and prompt!
5

out of 5

POSTED: | BY: Adriana E

So happy to come back to Pets Best

I am so happy to come back to you with my new Dobie...you took care of Diamond III for 12 1/2 years and now You have Diamond IV Thank you!
5

out of 5

POSTED: | BY: Mary S

I brag about Pets Best

I brag about Pets Best all the time! The claims process is easy and payment is always received in a timely manner.
5

out of 5

POSTED: | BY: James D

Easy, efficient, and fast

I completed the entire claims process on-line. I find this method to be very easy, efficient and fast. I received a claims explanation and payment to my checking account within three days - outstanding!! This particular claim was for an annual Wellness Exam, vaccinations, heart-worm preventive and tick preventive. Best service I've ever had, thanks much.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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