Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Angelica L

Worth it

I was told about Pets Best by my vet, who purchased it for his entire staff. It definitely gives me peace of mind, since its much easier for me to pay a monthly fee than to get randomly hit with a huge vet bill.
5

out of 5

POSTED: | BY: Dawn A

Could not be happier

My claim was filed by the veterinarian office. I was notified when Pets Best received the claim, when the claim was settled, and again when payment was sent. I initially didn't quite understand the way the initial claim was decided so I simply called the number provided by Pets Best and my inquiry was easily answered by a very knowledgeable, friendly agent. Unfortunately, I've already met my annual deductible with both my Sphynx this month. But Pets Best has taken the financial stress out of the situation. I absolutely could not be happier or more impressed with Pets Best and recommend it to all my friends with pets.
5

out of 5

POSTED: | BY: Holly S

Blissfully easy

The claim process was blissfully easy. It's my first one with Pets Best. After the stress of having to take my dog to emergency surgery, I was relieved it was that quick and simple to file the claim and receive the deposit.
5

out of 5

POSTED: | BY: Angelica H

Pet's Best does the right thing

I usually expect for companies to look for loopholes so that they don't have to pay or pay as much ( such as short term disability or phone insurance) and it is nice to know that I don't have to fight. I feel like Pet's Best does the right thing.
5

out of 5

POSTED: | BY: Pam C

It was convenient

It was convenient & easy to upload documents needed. Reimbursement was given in a timely manner. Thanks
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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