Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Dale B

Filed claim from my cellphone

It was time to have our puppy spay & microchipped. When we returned from our appointment & filed our claim the next day via cellphone, we received an immediate reply. In less than 5 days our refund was deposited into our checking account. We are extremely happy with our refund and the ease of filing a claim. I would recommend Pets Best to everyone!
5

out of 5

POSTED: | BY: Renee L

Covers medications

My dog has allergies and arthritis and has to take med everyday to make his quality of life good. The insurance cover 80% of his med's, which can be very expensive, so it is till worth it for me the pay the ins. But if it goes up much more I wont able to afford either. As it increases a couple hundred dollars each year at his age. Over all glad I've had it his 7 years of life.
5

out of 5

POSTED: | BY: Jason H

Very pleased!!

No complaints at all, very pleased!! I'm so glad I got my fur baby insured!!
5

out of 5

POSTED: | BY: Lucy P

This claim was a hard one to s…

This claim was a hard one to submit as my darling boy Mooky had to be put to sleep at the end of his cancer diagnosis. I was absolutely dreading the finality of then having to cancel his policy after the reimbursement was received. You did that final piece for me and I was very grateful to not have to do it. I then received a condolence card from you. Thank you for making this process a lot easier than I expected it to be, thank you for caring.
5

out of 5

POSTED: | BY: Maryann A

App is a breeze

Using the Pets Best App was a breeze. Took our pup on Friday morning, sent my receipt an hour after, via the app. On Saturday, we have received a response that our claim was being processed the. after 2 business days, we have received our refund...easy peazy! Thank you Pets Best.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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