Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cheryl W

Extremely happy with the amount Pets Best paid

During my pet's spay, it was discovered she needed to have baby teeth pulled because adult teeth were in. She also had an unerupted tooth that needed some help coming thru. Pets Best paid more than I even anticipated they would because it was hard for me to try to separate out the various procedures. I did not have routine care for the spay, so some of this was covered and some was not. I was extremely happy with the amount Pets Best paid for this.
5

out of 5

POSTED: | BY: Marcie J

Processed in a couple of days

My pet was due for a regular check up. I paid the fee, uploaded the receipt for reimbursement, the claim was processed in a couple of days.
5

out of 5

POSTED: | BY: Ronald R

Handled in accordance with the policy

the process was easy and handled in accordance with the policy.
5

out of 5

POSTED: | BY: Barbara Jo

Simply the best better than all the rest!

Thank you all. Thank you all. Your kindness, your efficiency just a big thank you from a grateful parent
5

out of 5

POSTED: | BY: Rebecca B

Lightening speed

I have had 3 dogs and have used other insurance companies in the past. Pets Best manages claims with lightening speed. I so impressed and have recommended Pets Best to my friends and colleagues.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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