Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 11,962

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Linda Schulz

I have paid 4 months for insurance and…

I have paid 4 months for insurance and when I placed a claim they declined the claim stating my dog had a preexsisting condition. My dog was never diagnosed with any condition. Also I just happen to meet my deductable. If I have to appeal every decision Im not interested in doing business with a company that spends more time trying not to pay then helping its clients.
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5

out of 5

POSTED: | BY: Deborah Schmitz

I am so grateful to have had your insurance for past two fur babies. Peace of mind.

I would do anything for my cats and have at a very high financial price; then I found Pets Best. I truly appreciate having your insurance and your service. Thanks from both myself and Chloe. I have peace of mind for sure.
5

out of 5

POSTED: | BY: Julie

Fantastic

As I've emailed before, you guys have been fantastic throughout all the time I had you. And you made this last visit with my bestest puppy easier despite the fact that I lost him. Of/when I ever get another dog, I'll certainly be back and I've recommended you to everyone I know.
5

out of 5

POSTED: | BY: David L

Extremely responsive

Every time I have a claim Pets Best is always extremely responsive and easy to use. I love them. Absolute amazing. I've already recommended Pets Best to multiple family members and friends.
5

out of 5

POSTED: | BY: Giuseppe F

Easy and efficient

From inputting my claim to receiving payment, I felt I did about 3 minutes of work and the rest was done for me. Easy and efficient.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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