Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,232

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Debra J

Fantastic

I researched pet insurance for a year before I picked up my rottie from the breeder at 8 weeks. He was insured from day 1. He is 2 and a 1/2 and diagnosed with hip dysphasia. Devastated with the sad news. His vet recommended underwater treadmill therapy. The strengthening has been amazing. And the best part is I filed a claim for 6 months of treatment and it was processed in 48 and paid at 80%. No questions asked, no hassles. Thank you Petsbest🐶🐶
5

out of 5

POSTED: | BY: Beth T

Love the ease

I have been with Pets Best for many years - with my 3 cats and 1 dog. I love the ease of the claim submission process and that the claims are paid relatively quickly - direct deposited to my bank account!
5

out of 5

POSTED: | BY: Sandra K

Always been there for our pets

Pets Best has always been there for our pets with fast, efficient service.
5

out of 5

POSTED: | BY: Nicole P

The process was so simple

The process was so simple and took all of my stress away when Luna got pneumonia - all I needed to worry about was her getting better. I had no reservations about getting her the care she needed and now I never will, knowing how easy the claim process was.
5

out of 5

POSTED: | BY: GLORY GRAHAM

Very speedy!

Unbelievable - I just sent my claim form in yesterday, it was processed immediately and the check is on the way! Pets Best is The Best!!!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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