5
out of 5
POSTED: | BY: Alicia Kerns
Excellent service and coverage!
Pets Best pet insurance has saved us more than once. Cannot say enough good things about this company.
4.3
out of 5
Number of reviews 12,232
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Cindy McLean
Outstanding coverage!!!
I just have to rave about Pet's Best. I have a 9 month old Whippet puppy that has been a walking accident since I got him. He broke his front leg which required surgery and a plate. The plate then had to be removed. Once that healed and he finished rehabilitation, he broke a rear toe. SERIOUSLY??? This poor pup has been in a cast for over a third of his life! I have never experienced anything like this with any of my previous dogs!
Pet's Best has covered his injuries without question! From the initial visit, to bandage changes and xrays during healing, to rehabilitation......they have come thru with flying colors and I couldn't be happier with their service!
I have had their coverage for many years on my dogs, but have never really had to deal with any substantial claims until now. So glad that I have Pet's Best and I will continue to recommend them to all of my friends and family!
5
out of 5
POSTED: | BY: Marcy S
Very helpful and patient
I needed some additional information added to my claim. They were very helpful and patient with me. As soon as I resubmitted the claim I had very quick payment. Thank you!
5
out of 5
POSTED: | BY: Lindsay O
Very easy and quick!
I recently submit a claim for my dog's ultrasound with a cardiologist. I immediately received a 'receipt' of my claim through my email, and within days I was sent a notification that my claim was approved and the reimbursement was being processed and within no time I saw the money in my account. Very easy and quick!
5
out of 5
POSTED: | BY: Judy
Prompt Service
With the rising costs of medical care for our beloved animals it is so reassuring to have insurance from Pets Best! I submitted my claim and less than 24 hours later we had our EOB and were reimbursed! I is comforting to know if we have a big bill Pets Best will have our backs! Thank you so much!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.