Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,232

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Erica S

Can't recommend enough

Thank you so much for helping our puppy recovery from an emergency surgery on his knee. Without this surgery, his leg would not grow to proper length and he would not be able to use it. Filling a claim was so easy and we received reimbursement quickly. We can't recommend Pets Best enough!!!
5

out of 5

POSTED: | BY: Barbara F

You're great

Credit is due to my vet's office for filing my claims--they're great. I look for your email of receipt. Unless you need additional info, I receive a response in mere days--you're great!
5

out of 5

POSTED: | BY: Donna G

Never have any issues

Never have any issues with any claim submissions because Pets Best always explains in detail on an EOB reason for claim $ amount & member $ responsibility. Too bad people medical insurance was this easy.
5

out of 5

POSTED: | BY: Milene Plisko

Once again 5 star service

When my Farmers Insurance Agent heard I got a puppy, he recommended Pets Best Insurance. I had recently spent thousands of dollars trying to save my last dog, so it sounded like a goid idea. The initial puppy check claim went super smoothly. I recently had her spayed, my approved amount was in my checking account in less than 24 hours! Unbelievable, best thing ever!
5

out of 5

POSTED: | BY: Jennifer B

Always fair

Great service and always fair. It's so easy to do and I love the quick service.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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