Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,232

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kevin F

Quick and easy

Complete process was easy and quick. Great work by you.
5

out of 5

POSTED: | BY: Julie K

Recommend to anyone

I am extremely satisfied with Pets Best and suggested that my veterinarian recommend them to anyone looking for pet insurance.
2

out of 5

POSTED: | BY: Vanessa N

Employees are helpful

I recently submitted a claim on a Monday, I had my refund by Wednesday. Filing the claim is so quick and easy, the employees are helpful if you need to pick up the phone and call! I tell all my puppy friends about Pets Best.
5

out of 5

POSTED: | BY: Samantha E

Pleased with ease

My first claim was put in only a few days after I got the insurance and it was great. Coverage started right away for my puppy's first check up and I was almost fully reimbursed within 3-4 days after the appointment. I was pleased with the quick turn around time as well as initial ease of processing claim.
5

out of 5

POSTED: | BY: Betty K

Puts me at peace

Since Oakie-boy was diagnosed with liver disease I have been at peace knowing my financial situation will not effect the quality of his care. He is a love.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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