Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,232

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Corrine S

Upheld their promise

So far pets best has upheld its promise with no hidden , elusive disclaimers that one would learn after the fact. I only submit claims when my dog gets ill, which is why we purchased this policy and to date, you have upheld your promise of no hassle claims coverage when needed.
3

out of 5

POSTED: | BY: Dan N

Difficult to increase coverage

The claim process is automated and that makes it very convenient and easy. My biggest complaint with Pet Best is the difficulty modifying a policy. What is more annoying is your staff does not care, completely opposite of your claim handling. I have not choice but to change companies when my current policy expires. Again, staff does not seem to care. One rep that I talked with said "you have to do what is best for you.".
5

out of 5

POSTED: | BY: Araya M

So glad I got pet health insurance

This was way easier and faster than I imagined. I'm so glad I got pet health insurance with Pets Best.
5

out of 5

POSTED: | BY: Mary Ann

Best Pet Insurance

I've been with this company for many years. They have helped us with all of our fur babies. They are always helpful when I call with a question. They have never been late on a payment after a claim is finalized. Unlike some other pet insurance companies, Pets Best doesn't find ways to not pay the bill. They hold up their agreements outlined in the insurance policy. I highly recommend Pets Best.
5

out of 5

POSTED: | BY: Daniela Diaz

Excellent!

I used for the first time this week and the claims are paid right away, so far this has been a great experience
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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