Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kristin Fox

Peace of mind.

We have had Pets Best Insurance for our basset hound Dexter, for 8 years. The peace of mind that we have knowing that Dexter is protected with insurance is a blessing. We know we can give him the best care he needs without the financial worry.
5

out of 5

POSTED: | BY: Rhonda M.

OUTSTANDING

I have filed SEVERAL claims and the claims service and process is OUTSTANDING!! One of my babies passed away and they sent me a card with their condolences. I was frustrated with one claim that I filed, but the card I received was SOOOOO heartfelt. It was at that very moment I said I will be a customer for life!! ???????
5

out of 5

POSTED: | BY: Nicholas M

Faster than expected

I purchased heartworm and flea/tick medicine, and the claim was extremely easy to file. Even receiving reimbursement was faster than expected!
5

out of 5

POSTED: | BY: Shannon J

Quickly reimbursed

My puppy was spayed. It took me a long while to decide to do it, but after her procedure I was quickly reimbursed for her procedure and even the pre-lab bloodwork
5

out of 5

POSTED: | BY: Patrick M

It can't be any easier

Scan, submit claim, done!! It can't be any easier. Receive submission confirmation and days later an explanation of payment followed by money being put into our checking account. Simple as that! What more can be said.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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