Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Andrew L

I was very happy

Having switched over from a competitor, I was very happy with the claims process for Pets Best. It was simple and straight-forward.
3

out of 5

POSTED: | BY: Margaret B

Very impressed

Very impressed with the timely claims processing
5

out of 5

POSTED: | BY: Bruce F

Overall very well satisfied!!

Overall very well satisfied!!
5

out of 5

POSTED: | BY: James L

Will again purchase health insurance through Pets Best

Our dog, Sunny, vomited and became very lethargic. We obtained an appointment with our veterinarian that same day. He diagnosed what he thought was a bladder infection and prescribed anti-biotics. Five days later, Sunny again vomited and was weak and could barely walk. We took him immediately to our Vet, who ordered a consult with the Pensacola Emergency Veterinary Center. They quickly diagnosed an abdomen filled with blood, caused by a hemangiosarcoma. The doctor recommended Sunny be put down immediately for humanitarian reasons, which was done. I have given an on-line recommendation for your insurance. In that review, I stated how quickly and fairly you processed the claim. We are about to adopt another dog, and will again purchase health insurance through pet's Best.
5

out of 5

POSTED: | BY: Suzanne S

Completely satisfied

My cat has developed chronic kidney disease :(( I submitted my claim to pets best after a recent veterinary visit..and am completely satisfied with the whole claims process .thank you!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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