5
out of 5
POSTED: | BY: Stacey P
Everything was super easy
Everything was super easy, no hassle and the claim was handled exactly as I thought it would be. Stress free experience!
4.3
out of 5
Number of reviews 12,229
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4
out of 5
POSTED: | BY: Dana D
The process is very streamlined
I appreciate any and all reimbursements. I have had 4 pets covered by Pet's Best. The process is very streamlined.
5
out of 5
POSTED: | BY: Devin Carroll
The easiest process to set up direct deposit, submit a claim, and get reimbursement info all in 3 days!
This first claim experience was so easy and fast! We're so glad we went with this policy!
5
out of 5
POSTED: | BY: Ken Briscoe
Consistently Fast Claims Processing!!
Meesha has been insured with Pets Best for over 6 years. Pets Best Insurance has made caring for Meesha so simple and stress free -- she seems to have a lot of accidents/injuries, and we've never had to be stressed out about whether we could afford to go to the Vet. This last claim was for knee surgery (almost $4,000), and I sent the claim in on Saturday 2/9/19, and I just got email today that they just paid it -- and today is Tuesday 2/12/19!!! What a relief to have the money back in my checking account so quickly. I wish our human health insurance was this quick and simple!!
5
out of 5
POSTED: | BY: KS
Quick Claim Turnaround
Courteous customer service; compassionate; quick claim turnaround and paid as expected
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.