Pets Best | Pet Insurance Review

Over the years of our dogs life, we have submitted claims to Pets Best for a myriad of medical claims. We have always found the claim submission process to be extremely easy to use and understand and extremely timely in their processing claims. Most recently we have begun managing a terminal illness for our dog and have had much more frequent and in depth contact with Pets Best. Every time I have spoken to someone regarding a claim, or an anticipated expense, I have been treated with kindness and compassion. Every representative has spent quality time with me on the phone to ensure that I understand the policy to the best of my ability and that they are doing their best to cover whatever expenses possible to help care for a dog. They use our dog’s name every time we speak, and before we hang up every time always wish us luck with his treatment. In a trying time, to not have to fight for reimbursement and to be handled with compassion makes a difficult situation a bit more bearable.

Claim was processed very quickly

I just wish my personal health insurance was as easy and efficient as you are

The claim process was quite simple and the turn around time on the claim was superb! Great customer service!

I am amazed at how quickly my wellness claim was processed and my reimbursement received! I never dreamed it would all be handled so quickly! I fully expected a week or so before receiving my reimbursement, but it was only two days - WOW!! Thank you for your amazing service! I will most definitely recommend Pet's Best to my friends.