5
out of 5
POSTED: | BY: Sandra H
Consistently been pleased
Having an athletic dog means injuries and I've consistently been pleased with the coverage
4.3
out of 5
Number of reviews 12,232
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2
out of 5
POSTED: | BY: Lillian K
Raised rates
While I believe you shouldn't have raised rates (two years ago?), and offered me a worse plan to keep my rate the same (geez, thanks), at least the claims are easy and processed quickly. You should be willing to front a portion of hospital bills though, some insurance will do that I am currently looking at other plans after my dogs recent hospitalization.
5
out of 5
POSTED: | BY: Melissa
Great company to work with
We debating on getting insurance for our puppy, and we are so glad we did! We have had a total of 3 claims, and no problems getting them processed.
5
out of 5
POSTED: | BY: Tessa Prewitt
Fastest reimbursement I have EVER received!
I am amazed at how quickly my wellness claim was processed and my reimbursement received! I fully expected at least a week to go by before receiving anything, but it was only TWO DAYS and my claim was reimbursed by direct deposit to my account! Uploading my documents was a breeze and the entire process was extremely smooth and fast! Thank you for your excellent service! I will most definitely be recommending Pet's Best to my friends!
5
out of 5
POSTED: | BY: Rich Pomon
Better than Human's Insurance
I wish my heath insurance was as easy and efficient as this insurance is. From leaving the vet to having the money deposited in my account was 4 or 5 days. No argument on what is covered and what isn't. It is made very clear and they pay you.
What a pleasure to deal with!!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.