5
out of 5
POSTED: | BY: Alex J
I am very happy
I am very happy with my claim.
4.3
out of 5
Number of reviews 12,232
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Anna Liza
Never had a problem
I've filed claims through the app and never had a problem. The turn around time is very quick. It's really easy to navigate through it. I appreciate that a copy is always provided for me once the claim is done.
5
out of 5
POSTED: | BY: Athan V
It was a quick, simple process
It was a quick, simple process. I was reimbursed exactly what I expected based on my policy. Money was deposited into my account 48 hours after filing the claim.
5
out of 5
POSTED: | BY: Mary D
Repeat customer
My Zeva passed away 7 months ago. I didn't believe I could submit after such a long time. I adopted two new shelter dogs and put them on PetsBest insurance and they asked about Zeva and helped me settle the whole claim.
5
out of 5
POSTED: | BY: Carlene L
The claim process was super easy
I took my dog in for his first Doctor's appointment. I was happy to know that this insurance was accepted at Bainfield Hospital. I paid for the visit up front and filed the claim through the Pets Best app shortly after. The claim was super easy to file and took less than 5 minutes! I received an explanation of my benefits the very next day and received my refund 2 days after. Really simple process!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.