Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Andrea

Increased premium astronomically for…

Increased premium astronomically for existing policies, but offered a new policy with the same exact coverages for cheaper. Existing conditions would not be covered under the new policy though. Such a scam. Terrible customer service.
Read more on Trustpilot
5

out of 5

POSTED: | BY: James Sartori

Very easy to file a claim and they are…

Very easy to file a claim and they are quick to respond with a payment. Never had insurance before but now we have two puppies on it and I'm glad we did it.
Read more on Trustpilot
5

out of 5

POSTED: | BY: William Martiez

Excellence

Best dog insurance Excellent
5

out of 5

POSTED: | BY: Jody Leilani

Insure your pets like you do your children!

I have had this insurance for multiple pets over the years and I will be an advocate of Pet insurance and always have it now. Pets are our family, our fur babies. If I did not have this insurance I would have had to let our dog Maverick go due to the cost of his emergency. But, here we are over 3 years later and he is a strong and healthy dog!
Read more on Trustpilot
1

out of 5

POSTED: | BY: Jennifer Compton

Absolutely the WORST pet insurance

Absolutely the WORST pet insurance. I've had the for at least 3 years. My dog had a linpoma spot checked at least 2 years ago. ONE SPOT. Last month he had SEVEN checked. Per his policy (even have a screenshot) a preexisting condition is within the last EIGHTEEN MONTHS!!! Not 2 years ago or the SIX other f*king spots should have been covered. I IMMEDIATELY CANCELLED AND WILL NEVER USE THEM AGAIN. ID RATHER PAY OUT OF POCKET THEN PAY A S*IT COMPANY PLUS MY VET!!!!!
Read more on Trustpilot
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review