5
out of 5
POSTED: | BY: NIna
I don't submit many claims
I don't submit many claims, but when I do the experience is always excellent! Thank you
Read more on Trustpilot
4.3
out of 5
Number of reviews 12,229
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
VETERINARIAN: Blue Pearl Pet Hospital
POSTED: | BY: Brian Balich
Excellent service
I just had to use our insurance for the first time. Simple claims process and the payment was made within a month. At this stage I can say I am happy I chose Pets Best for Rosie. I would recommend anyone looking for insurance for their pet to check out Pets Best . I really was skeptical about pet insurance but this really save us a lot of money. Our Pug suddenly came down with a stomach issue that required an overnight at the ER vet and the coverage really helped. My experience is only one incident with one dog and I never had insurance for a pet before to compare to but definitely satisified.
5
out of 5
POSTED: | BY: Jake Allbright
PewtsBest is the best
All aspects of my relationship with BestPets has exceeded my expectations. They are timely, efficient and communicate well. EXCELLENT!!
3
out of 5
POSTED: | BY: Bill
I signed up for a wellness plan
I signed up for a wellness plan, so I don't know why ALL yearly vaccines aren't covered.
4
out of 5
VETERINARIAN: VCA Animal Hospital Urgent Care
POSTED: | BY: Ms Zapata
Easy and Fast
First time using insurance with my new puppies. It was easy to submit the claim and they responded fast and send back the money. The only thing was the pre pay fecal testing., because it wasn’t done yet, even that I already pay for it, they couldn’t reimburse me that until it’s done . I have to ask for a new invoice and submit the claim again. I had to call because I didn’t understand and the lady who answer was nice and clear
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.