Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,232

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Elizabeth H

I can always count on Pets Best

Since I first joined PetsBest the customer service has always been and still is incredibly impeccable. I am beyond relieved to have my fur babies insured by you. I know they're always in good hands and that I can always count on PetsBest to provide with me a happy, stress free, and excellent service. Keep doing what you do!
5

out of 5

POSTED: | BY: Carolyn R

I love this company!

I love this company! You make it very easy to file, and your timeliness with responding and processing is fantastic. We're very happy we found you!
5

out of 5

POSTED: | BY: Douglas S

Super easy

Submitting claims had been super easy. I had problems once, but I believe it was a technical glitch on my end with my iPhone.
5

out of 5

POSTED: | BY: Fe S

PetsBest is surely on our side

PetsBest is surely on our side! Thank you for your quick response on our claims and quick remittance as well.
5

out of 5

POSTED: | BY: Estefania A

Quick and efficient

The first time I had to read everything to understand, but as soon as I finish reading it was very easy to fill out, upload and understand all the process. Quick and efficient.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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