Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,232

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kory O

Could not be more happy

My dog has a heart condition and it was realized when he was 7 months old getting neutered. He has an irregular heartbeat and medication and vet checks were required to understand the issue. I purchased Pets Best right when I purchased my puppy at 12 weeks and I could not be more happy with the result. I never wanted to say no to a procedure or a health issue and I'm so glad that Pets Best has been able to help support the health and happiness of not only my dog, but my family.
5

out of 5

POSTED: | BY: Geri P

Very prompt processing

Very prompt processing once you received the medical records. Thank you!
5

out of 5

POSTED: | BY: Ned T

We are very happy

We are very happy with the timely response of our claim. The efficiency of the process and the direct deposit takes all the stress out of that part of the situation. We were able to concentrate on getting Molly well.
5

out of 5

POSTED: | BY: Cristina L

Responsive with my claims

My dog Phoebe has bone cancer & I feel very supported by you for being so responsive with my claims. Thank you for covering what you can!!!! We appreciate it so much!!!
5

out of 5

POSTED: | BY: Alane L

Best pet insurance

Best pet insurance we've had for our fur babies
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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