Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,234

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Phyllis R

Very quick turn around

Medication claim. Very quick turn around. TY
5

out of 5

POSTED: | BY: Brian D

Very happy

Very happy with the ease of the service and responsiveness. I didn't know what to expect when buying insurance, and end-to-end it's been so easy. Great service, and comforting to know our pup is protected if anything goes wrong!
5

out of 5

POSTED: | BY: Sarah Bullock

The easiest insurance company to deal with ❤️

I have never had any issues with Pets best. I am beyond satisfied with every everything they have to offer. Their app also makes everything so quick and easy.
5

out of 5

POSTED: | BY: Teresa L

Fast services

I received a payment less than a week. Fast Accurate services, I love it. Paperless also.
5

out of 5

POSTED: | BY: Katie J

Pets Best is the Best!

Pets Best is the Best! I recently lost my sweet Shoji to cancer. During the process customer service was extremely kind and helpful. Claims were easy to file and refunded quickly! Thank you Pets Best!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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