Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,234

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Kazjmire Wagner

They’re unprofessional and processed payments with out my okay.

They processed a payment with out my okay, when I called every person I talked to act like they had no idea what I was talking about. They refuse to refund my money back when I don’t have a insurance thru them
5

out of 5

POSTED: | BY: Kathleen Gordon

This really is the best insurance!

I am very satisfied with "Pets Best". They are fast, accurate and fair in their reimbursements.
5

out of 5

POSTED: | BY: Joan

Pets Best is best!

Thank you for efficient timely review and payment. No hassles or long phone calls on hold. Love the ease of use in the app and direct deposit reimbursement option.
5

out of 5

POSTED: | BY: Candice M

We did the right thing!

We just started with Pets Best and can already tell that we did the right thing! The service we have received so far has been exemplary. Keep up the GREAT work!!
5

out of 5

POSTED: | BY: Rachel P

So glad that I chose Pets Best

After lots of research, I am so glad that I chose Pets Best! Filing claims on the app is super easy and payment is always received fast! Pets Best is truly the best for my pet! :)
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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