Pets Best | Pet Insurance Review

Great service and claims turn around time.

Pets Best covered all eligible expenses exactly as described - and within the normal processing time - so a great job all around!

Pets Best really cares for our fur baby! They are very transparent with the policy and what is covered and honor it. It is very easy to submit a claim through their app. I will definitely recommend them and insure all my future pets with them :)

After being a Pets Best customer for almost 10 years I have chosen to discontinue coverage of my two dogs and find another provider. This decision was made following the latest denial of coverage for expensive dental work one of my dogs required a few months ago. After paying years of the highest premiums for the best coverage, I consider the return for the cost of my coverage to be negligible. My pets deserve the finest care and I try to provide that to them with grooming and healthcare. Your rulings & stipulations that determine coverage payments are unfair and inadequate. Now that your company has finally resolved the kinks you had when I first began using your pet insurance, it's a shame that you now operate, like so many other companies, for profit purposes only.

We’ve had Pets Best pet insurance for about ten years. Submission of a claim is easy and the company keeps you posted on the claim’s status and/or progress. When I have filed a claim, they cover what they say they cover, and, at least so far, they haven’t given me the run around if I have a legitimate claim. Supporting documents from the vet are important to have when you submit, as the claim needs support. We’ve been through a cancer diagnosis and treatment for one of our furry family members and an illness with another and we’ve been very pleased with Pets Best and also quite relieved.