Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,234

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ryan M

I appreciate the simple process

I appreciated the simple process and clear reimbursement info! This is the first time I have had pet insurance and well care and so far I love it. We just added our second puppy! Great job. Do you have an app for submitting claims?
5

out of 5

POSTED: | BY: Robin C

Pleased with my decision

I'm very pleased with my decision of getting this insurance for my Graycie Rain. Thank you so much for being so affordable and easy
5

out of 5

POSTED: | BY: Lisa

Thoroughly pleased

I have recommended PetsBest to many of my friends. I am thoroughly pleased with its service.
5

out of 5

POSTED: | BY: Cortney

Refunded within 4 days

When I got my invoice from my vet I downloaded a copy onto my computer and all I had to do was login to pets best and go to start a claim, I then added the invoice in and filled out a few simple questions and I was done. I got my money refunded back to me within 4 days of the visit with the vet! and an email the next day explaining to me what and why they were giving me back what they did.
5

out of 5

POSTED: | BY: Marilyn W

You are the best of the best!

You are the best of the best! I've had my dogs insured with you for the past 16 years and have only had top quality service. Thank you for everything you do.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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