Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,236

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: John Anderson

Don’t waste time researching.....sign up with Pet’s Best!

We left another pet insurance company after four years. The rates keep increasing and never had a claim. With Pet’s Best, we have great coverage for our dog PLUS they actually reimburse pet meds cost in timely manner, after deductible, covers dental, routine exams!! BEST Customer Service in the business! Thankful to have found Pet’s Best.....eventually! Enroll with Confidence!
5

out of 5

POSTED: | BY: Isabel Videira

Fast reimbursement

Fast reimbursement. Easy to submit claims. Overall very happy with my plan.
5

out of 5

POSTED: | BY: Jmarshall

Pets Best is truly the best

I’ve had dogs for 45 years and when I retired I got a 7 week old Doberman. I’d had her for four months and intuition told me to look into pet insurance even though I’d never had it before. I did a lot of research and decided Pets Best was the best for me. My girl is 2 now and we’ve been to the emergency vet four times, two requiring surgery to remove foreign objects (she loves to eat anything made out of material) . Never had a dog like this one. The insurance has been a godsend. I submit my claim on my phone and get immediate response it was received. Within two to four days I get an email showing what insurance will pay. Four to five days later, a check. This company does exactly what their policy claims. I’ve also used the phone in to talk with them about other pet health concerns I’ve had. Best decision I ever made was to get Pets Best because they just are the best.
5

out of 5

POSTED: | BY: Mary Kay Payne

Pets Best is great

Pets Best is great. Great customer service. Fast payment. Very easy claims process
5

out of 5

POSTED: | BY: Jason H

So Far So Good

We have submitted two claims so far for vet visits and the process could not have gone more smoothly, we are reimbursed via direct deposit, there isn't much of a delay in getting the money at all, no questions asked, no hassle. We could not be happier at this point.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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