Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,236

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Jennifer Young

Pets Best is a life saver allowing best…

Pets Best is a life saver allowing best care with knowledge that they will help with the bills. submitting claims is painless and refunds swift.
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5

out of 5

POSTED: | BY: Dolores Schriever

Customer service is friendly

Customer service is friendly, very efficient to handle whatever your need is and sooo appreciate that...it never takes long to reach anyone and they can always assist without having to transfer to someone else.
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5

out of 5

POSTED: | BY: Lauren Hill

This company has exceptional service

This company has exceptional service. I recommend them tonall dog parents I meet. The deductible is annual and not per incident which is very hard to find when shopping for pet coverage. They cover congenital issues which both our young dogs have had. They are the best!
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5

out of 5

POSTED: | BY: George C Davis

Fair priced and good service

Fair priced and good service
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4

out of 5

POSTED: | BY: Susan Polk

Thank you Pet's Best

Thank you Pet's Best! Our office dog, George Green, comes to work every day and officially greets our clients. Many of them have come to expect that George will be ready at the front door when they arrive and they are very disappointed when he's out of the office. We need to keep George healthy so that he can enjoy and long and productive career. You help us do this by quickly and efficiently processing his claims. We would recommend your company to our friends, family, and clients. Thank you again for your service, Susan Polk Insurance Agency, Inc. and George Green
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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