5
out of 5
POSTED: | BY: Lynn P
So easy to submit any claim
So easy to submit any claim. When I am eligible for reimbursement, it is quick
4.3
out of 5
Number of reviews 12,237
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2
out of 5
POSTED: | BY: Keats E
Not satisfied with deductible
I know you only want positive claim stories but I wanted to share feedback somewhere. I have been insuring two puppies for the past 4 years. The very first "should" we run an x-ray decision was decided in my mind by - well, yes we need to know for sure and that's what I have insurance for her for. My claim was rejected because of a deductible. 4 years /x two dogs and $400 rejected the first time I wanted to use it. I have to be honest, I'm not 100% certain that having insurance for my young dogs makes sense financially. Not sure what to recommend to you as a company , but this is the first time in over 10 years and 4 animals that I have considered cancelling and covering my animals myself because I felt foolish for wasting money on Pet's Best. Just wanted to share that because I have been a long time customer and fan.
3
out of 5
POSTED: | BY: Page D
Deductible and co-pay
The 3-5 days period should be more responsible as to what's going on -I didn't realize I had to pay a deductible AND co-pay so was disappointed to see how little I actual got back.
5
out of 5
POSTED: | BY: Tobi G
Easy and stress free
I submitted my claim at my vets office. Brought in the claim form and they sent in the claim. This is the second claim I submitted. This is my first time having pet insurance. So far it's been easy and stress free to submit a claim.
5
out of 5
POSTED: | BY: Latashia S
I didn't have any issues
Took my boys to the vet, I knew how easy filing claim was from doing it once before. I didn't have any issues
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.