Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,237

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Patricia Hayes

The claims are easy to fill online and…

The claims are easy to fill online and Pets Best replies quickly.
5

out of 5

POSTED: | BY: Brooks

Awesome investment!

We wanted to get a pet insurance that could take care of an scenario. Our dogs are our family and we want the best for them! After plenty of research our best option was Pets Best. Easy to file a claim, access to a 24/7 hotline, prompt with refunds. I recommend it to all my friends and family!
4

out of 5

POSTED: | BY: Kristine Love

Without Pets Best insurance we couldn’t…

Without Pets Best insurance we couldn’t have been able to provide a much needed surgery for our pup. The cost was over $5k and they paid 80%. The reimbursement was quick and an easy process.
5

out of 5

POSTED: | BY: Lisa Cabe

Very reliable company

Very reliable company. They pay claims quickly and filing claims is so easy ! I insured my dog almost 3 years ago and Pets Best has always been there for us. Pets Best gives me peace of mind !! Thank you !!!
5

out of 5

POSTED: | BY: Carolyn Woytek

The absolute BEST pet insurance company!

We are so happy we found this company! The customer service, the great follow up, value and overall communication is fantastic. We recommend to others whenever we have an opportunity.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review