Pets Best | Pet Insurance Review

Extremely responsive. After finding the right plan for my pets, with help from customer service, I didn't have to worry about having to make a choice about my pet's health based on my finances. While the rates go up quite a bit each year for older cats, their customer service is also there to help figure out how to make sure it's affordable while providing the coverage you need. The staff is very responsive and helpful and the reimbursements are timely. They were also extremely compassionate when I had to cancel a pet's plan due to her death. They are a great resource.

Having Pets Best Insurance puts my mind at ease that if something should happen to my pet I can afford to help him medically with whatever he needs.

I LOVE Pets Best! They have always provided me with great, efficient, and timely service and fair claims review and reimbursements. I have been with them for several years and for several pets, and they have always processed my claims promptly, kept me well-informed via email, had an easy process for submitting claims, and an informative and easy-to-use website. I feel that their premiums are reasonable, and their coverage is excellent. Telephone communications with their staff (rare, because their computer systems provide me with pretty much everything I need) are always friendly and their staff is professional. I am very impressed with this business, and wish more businesses provided service the way that they do. I highly recommend Pets Best to all pet owners!

Our experience with Pets Best has been extraordinary. We have had several of our pets insured with Pets Best over a span of many year. We continue to use Pets Best because of the excellent service they provide. Veterinary costs have become extravagant and if it wasn't for our Pets Best health insurance policies, we would have struggled with providing the best health care for our pets. In the past, we have dealt with our pets having brain tumors, cancer and a variety of other health issues that were covered under Pets Best. I recommend getting health insurance for pets at an early age because you never know when an accident or an illness will happen. Our present dog was diagnosed with epilepsy at the age of ten months. Thank goodness we have Pets Best in our corner because the vet bills for this life long disease are overwhelming.

Very easy to submit the claim and when I have had a question the customer service is helpful and friendly. The process is quick and easy to check online.