Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,237

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Olga M

So grateful to have Pets Best

My sweet Nugget suffers from IVDD, a disease that is not curable unfortunately. His last episode was so severe that surgery was required. We discovered a herniated disc that was puncturing a nerve on his left hip and would of caused him paralysis on this side. Is never easy for your pet to be put through surgery and recovery, but we could of not have a better outcome for him and his health. I am so grateful to have Pets Best insurance, and know that my furry kid is in great hands, and not have to worry about cost during difficult times. These opportunities to support his health, are only possible because of our pet insurance. Thank you Pets Best!
5

out of 5

POSTED: | BY: Kathleen J

Recommended to friends

What can I say other than "Thank You!" We have 3 dogs enrolled in Pets Best and could not be happier with the program. Two of our dogs have had significant issues within the past 18 months. All claims for their illnesses have been processed promptly and as expected. Pets Best provides peace of mind that the health care of our pets, who are also members of our family, does not have to become a financial decision. Thank you Pets Best. You are recommended to all of our friends.
5

out of 5

POSTED: | BY: Aureliano V

Helped Luna feel better

Our dog, Luna, had very bad diarrhea for 4 days. It then got better for 2 days and then severe diarrhea came back. She had a hard time controlling her bowel movements and was in extreme discomfort. I attempted feeding her a bland diet but after day 4 of no improvement I got concerned. Took her to the Vet and thankfully the medications they gave her began to help. So glad that we were able to help Luna feel better!
3

out of 5

POSTED: | BY: Dianajade

I am very happy with Pets Best

I am very happy with Pets Best Understanding the needs of our fur babies.
5

out of 5

POSTED: | BY: Arthur C

Fast, accurate

As I've come to expect, my claims were handled fast, accurately and with the right amount of feedback along the way. Thank you!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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