Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,237

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kathleen F

Treated very professionally

In the very beginning of my phone call to get some quotes I was treated very professionally and nice. It was a lot of knowledge on your representative side. I got my kittens spayed and chipped. The only thing I don't understand FYI the medication she was giving to keep her calm was not covered. Otherwise, it's been a very positive experience. Thank you.
5

out of 5

POSTED: | BY: Jill M

Pets Best is the BEST!

Pets Best is the BEST! I tell people all of the time if they're looking to insure their pet, Pets Best is the company!! As a matter of fact, I just told someone last night.
5

out of 5

POSTED: | BY: Ryan C

100% satisfied

Ever since I started with PetsBest, I have been 100% satisfied with the process. There's never a problem with my claim, the payout is easy to understand and fast. It truly feels like they put my peace of mind and my dog Tucker's health and safety first! Thanks PetsBest!
5

out of 5

POSTED: | BY: Melissa S

Super fast process!!

Finley is now 6 months old and was just neutered. His procedure was Friday, I submitted the claim that night from my phone, and I was reimbursed by Wednesday! Super easy and super fast process!!
5

out of 5

POSTED: | BY: Linda E

Very customer focused

Very customer focused and quick to respond on every claim. This has been my experience for almost 12 years.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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