Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,238

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Tony T

Easy to submit a claim

Always easy to submit a claim, quick responses, and always provided an explanation of what was covered and what wasn't.
5

out of 5

POSTED: | BY: Katelin Wright

Best Move We Could Have Made for Our Dogs!

It is impossible to articulate how happy I am that I moved our dogs to Pets Best Health Insurance. We had previously been using AKC for our pure breed Cardigan Welsh Corgi. After nearly two years with the plan we got a new dog, so I started looking into other insurance options. Based on my research Pets Best Pet Health Insurance ranked high in all of the categories I was looking for. These good recommendations proved to be true when our newest dog decided to chew up and eat a coaster. We had to take him to the vet and incurred quite a costly bill. Pets Best covered the cost just as they had promised. The mobile app was incredibly easy to use, and I'm still in awe of the great service we received for our dog Rosco. Thank you Pets Best!
5

out of 5

POSTED: | BY: Christana Cribbs-Guy

Satisfied

Very satisfied
5

out of 5

POSTED: | BY: Joann L

Customer service is wonderful

Customer service is wonderful. Very knowledgeable staff and friendly.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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