4
out of 5
POSTED: | BY: Susan
Pays promptly
Pay promptly, easy website to make claims and easy to talk tomorrow a service representative on the phone.
4.3
out of 5
Number of reviews 12,239
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Louis L
Completely Satisfied
Was completely satisfied with Pet's Best in regards to my Gizmo's sudden onset of esophagitis which required her to be taken to the emergency vet on a Sunday, and her claim paid the same week it was submitted.
5
out of 5
POSTED: | BY: Robbin
Great insurance
Pets Best is such a great insurance for my lovely dog, they always process the claims quickly. Although Millie hates going to the Vet, she says thank you
5
out of 5
POSTED: | BY: Gary
Excellent service
Submitted claim and received payment in two days. Excellent service.
5
out of 5
POSTED: | BY: Juliana B
So simple
I have never had pet insurance before, so I was a little unsure about how the process worked, but it was so simple! I was amazed that all I had to do was take a picture to submit my claim. After the claim processed, I logged into my customer account and saw what was covered and what wasn't, and the explanation on why was easy to understand. I love the direct deposit feature as well.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.