Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Teresa Otto

With PetsBest Insurance, My Cat Gets the Care He Needs

I am not sure what I would have done without pet insurance. I'm afraid I would have had to make some difficult choices. By paying claims promptly, my cat, Ditto, gets the care he needs. Thanks!
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5

out of 5

POSTED: | BY: Laura Hoffmann

PetsBest was phenomenal for our beloved…

PetsBest was phenomenal for our beloved dog Kiwi. Their customer service was efficient and friendly, live support gave us advice and peace of mind after hours, and their reimbursement process was simple and smooth. But most of all, having pet insurance meant anytime Kiwi got into mischief (8 plus times), or suffered life threatening emergencies (2), or needed a ligament repair in her old age, we didn’t have to hesitate. We could have those procedures, treatments, surgeries, and hospital stays for about 10% of the costs thanks to our 90% reimbursement elective. This enabled us to provide our pup Kiwi with the best medicinal care, and save her life when she was septic! We got a whole extra year with our elderly lady after that, and she got to enjoy one last cross country trip with us. We are thankful for PetsBest and I recommend them to all of my friends and family. As I have had two other pet insurance providers in the past, and they didn’t like to cover much and it was a stressful struggle. I didn’t have any of that stress with the team at Pets Best. Thank you from my family and Angel Kiwi for all your help over the years!
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1

out of 5

POSTED: | BY: Dennis Chaffee

Don't waste your money

I understand that insurance increases are based on many factors however 47% in a year for a policy holder that has only had yearly wellness claims is outrageous! Further while you boast a 100% coverage that amount covered is barely a factor of the real cost. I have canceled this policy and encourage existing policy holders and clients considering Pets Best to put your premium in a savings account for possible emergencies in your animals healthcare. You will be far better off.
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1

out of 5

POSTED: | BY: Pets Worst

PETSBEST BIGGEST SCAM PET INSURANCE

Stay as far away from this insurance as possible, excuse after excuse for why a claim is not paid! Spent over $10,000 on vet bills and was only reimbursed $300, total scam! Takes forever to get a claim paid too, 2 months plus!
5

out of 5

POSTED: | BY: Caroline Williams

Easy to put in a claim

Easy to put in a claim, prompt reimbursement.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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