5
out of 5
POSTED: | BY: Ronald P
Best investment
The best investment we have made when we were adopted by Punkin
4.3
out of 5
Number of reviews 12,834
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Suzanne M
Offers direct deposit
I have notified that my claim had arrived, quite immediately after I submit the claims form. I was given a Pet's Best account which I can peruse at my leisure. When the reimbursement is paid, it is accompanied with an explanation as to how the claim was processed. My dog's premium is charged to my card monthly so that I don't have to write a check. Pets Best also offers direct deposits, for which I declined (for my own reasons), but it is convenient to have.
5
out of 5
POSTED: | BY: Eve J
Better than the competition
You guys are 100% better than VPI.
4
out of 5
POSTED: | BY: Tina Aiello
After an appeal, they came through for me.
I was a new client and we'd only been insured for a month or so when Vinny suddenly stopped eating. I thought he was grieving the loss of his friend who had recently died from cancer. After ten days of not eating, I nearly carried him into the vet hospital (but he walked in); surprisingly, he had hookworms. Many tests were run on him bc all his levels were not normal. He was dehydrated and needed to be hospitalized for three days on I.V. fluids. I really thought he wasn't going to make it, but he did! The insurance company rejected payment at first bc of some confusion; however, after an appeal and another 6 long weeks of waiting for the review, they came through for me and Vinny and reimbursed us! I knew that was the right thing to do, but i honestly figured they'd be like every other insurance company: take your money and never pay out. But they came through and did the right thing. I am very grateful and would recommend them to anybody who has pets and can't afford huge, unexpected, life or death situation-type veterinary bills. I would hate to have to put my dogs down because i couldn't afford an emergency medical treatment plan.
5
out of 5
POSTED: | BY: Yvette McGarrigle
Pets Best is reliable and processes claims quickly.
Excellent! I have a piece of mind that my dog will be taken care in any situation because Pets Best is reliable and quick to process claims.
With Pets Best, I can afford to give my dog the best care because I know they have my interest and my dog’s interest in mind.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.