Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,241

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Diane S

Paid in a timely manner

Our aging lab, Miller, had a large non-cancerous (thankfully) lump between his two front legs that was growing larger and becoming a burden for him. We felt confident having our veterinarian surgically remove the large lump for our dog's comfort and that Pets Best would support us in this decision. The claim was paid in a timely manner. We used the online process for our claim and it was easy for us to use. Thank you, he is doing very well and has his sutures out this Friday.
5

out of 5

POSTED: | BY: Dong Hee

So glad I have pet insurance

This was not my first time, every time my pets had bad days Pets Best helped me a lot. I'm so glad that I have pet insurance for my two dogs.
5

out of 5

POSTED: | BY: Deborah L

All claims are settled very quickly

All claims are settled very quickly. I cannot express enough how grateful I am to have this insurance.
5

out of 5

POSTED: | BY: Lorna H

Great company

I am well versed in the process of what is covered and what is not. That makes my expectations exactly what they should be. I really appreciate the constant contact from Pet's Best. Great Company in my opinion. Wonderful representatives.
5

out of 5

POSTED: | BY: Natasha J

I love the app

I love the app. It is so convenient and easy to use.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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