Pets Best | Pet Insurance Review

Horrible company. Their policy clearly states that a pre-existing condition is one that occurred in the 12 months prior to the policy issuance. I purchased a policy for my Dog in February 2019. The only thing that happened in the 12 months prior was a ACL replacement (TPL). When he was younger he did have skin allergies, but they were controlled with immunotherapy prior to 2014. In May he had a mysterious skin infection. They denied $435 of his treatment and accepted $22 towards deductible and said it was pre-existing. They tried to tell me how they did accept some on the phone. This is hilarious. These guys are clowns. In no way is it pre-existing as he has not received any treatment for skin related issues since prior to 2014. I will be reporting these scam artists to the state insurance board. They are not to at all trustworthy. Update: In response to Pet's Best. It is clearly stated in your policy documents, which I have since forwarded on the the insurance board, "A. PRE-EXISTING CONDITIONS: In determining which Conditions are Pre-Existing, we look at the 18 months preceding the Policy Effective Date and exclude any Conditions that were Present during that period." Update 2: Actually the policy is not clear. I only typed the first paragraph because I do not have time to waste retyping the whole policy. And it was not a chronic condition. It was completely cured before the end of 2014 from immunotherapy. Besides the skin infection that he just had was not definitively linked to allergies. It is of unknown origin. Its great the responses Pets Worst is giving because it shows their true nature and how they will shaft you too.

I feel so secure knowing that I have pet insurance as just like with humans you just never know when your loving pet is going to have something happen and need care. As we all know how expensive health care can be, it is highly important to be insured. Pet's Best really is the BEST!

My dog had major leg surgery and needed several months of PT. Pets Best handled the multiple claim filing efficiently and promptly.

We have filed two claims with Pets Best covering our cat Tristan. In both cases they were quickly responsive when receiving our claims and paying back a fair portion of our costs. They were particularly prompt in re-imbursement following Tristan's death in May. I am very pleased with Pets Best as an insurer and would recommend them to anyone.

Pets Best is fabulous! I have been recommending it to all my animal lover friends.