5
out of 5
POSTED: | BY: Joan Bowser
Pets Best exceeded my expectations!
This is the most affordable and best customer service for pet insurance I have ever heard of! Thank you so much!
4.3
out of 5
Number of reviews 12,259
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Angel D
Thanks Pets Best
thank you as always
5
out of 5
POSTED: | BY: Elizabeth R
Excellent response time!
Our cat, Mr. Sox, needed blood work done prior to his teeth being scaled/cleaned; I submitted the invoice and received the claims payment via Direct Deposit for the blood work within a few days! Excellent response time!
5
out of 5
POSTED: | BY: Jen G
Smooth and easy process
I needed to submit an invoice with my claim and did so, but got an email the next day saying I still needed to submit an invoice. It was a little perplexing, but I sent the invoice a second time and it seemed to work. Not sure if there was a glitch? Other than that, very smooth and easy process.
5
out of 5
POSTED: | BY: Amanda G
Paid the claim quickly
My cat Mittens got very sick late in the night. I took her to the emergency animal hospital. Pets Best paid the claim quickly. It turns out after x-rays and blood tests it was pneumonia. When I brought mittens home the 24hr vet chat from the app was amazing. I used the help line at 3am. It really helped a lot because my regular vet was definitely not open then.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.