Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,260

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Michelle P

Easy to file

I was very impressed with how easy it way to file my claim and how quickly the claim was processed. Thank you!
5

out of 5

POSTED: | BY: Roc S

Processed in a few days

I filed my claim and it was processed within a few days. Explanation of portions not paid was attached.
5

out of 5

POSTED: | BY: Linda Mccarthy

Prompt and courteous agents when I have…

Prompt and courteous agents when I have had to call. Nice to speak with live informed people. Ty
5

out of 5

POSTED: | BY: Jaclyn

Set our minds at ease

This was the 1st time we had a possible claim during an emergency situation. Your staff listened, shared personal experiences and answered all my questions. It was not only great to get answers but with the nature of the emergency having someone who set our minds at ease helped us make better informed choices with regards to our pets care & what we could afford put of pocket. Murphy is on the mend and hopefully we will not have an emergency of this nature again!
5

out of 5

POSTED: | BY: John &

Happy with claims

Happy with the way claims are settled and speed is very fast! Whole process is very easy and only takes about 2 mins on our end.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review