Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: John S

Happy with the whole process

I just purchased routine care and this is the first time I am using it and it covered my rabies shot in full. The only thing It did not cover is nails but nails are not on the contract. My next process in have my dog teeth cleaned and that will be covered by the contract. I will be sending that in next. I am very happy with the whole process and with the new way of sending my claims into the insurance place. Thanks.
5

out of 5

POSTED: | BY: janine parshley

Quck Service!

Detailed explanation of benefits and very quick claim processing - thank you!
5

out of 5

POSTED: | BY: Darin A

More than pays for itself

When I decided to add a fur baby to the family, I knew that pet health insurance was a must. I looked at many of the insurers and landed on Pets Best. I am certainly glad that I did. Pets Best has been wonderful. It is the best coverage and the easiest claims. Do yourself a favor and add pet wellness coverage, too. It more than pays for itself.
5

out of 5

POSTED: | BY: Terry P

We recommend Pets Best

Our Pomeranian broke her front right leg and Pets Best processed and paid the claim with in two weeks of submitting. Then they processed the follow up claim with two weeks. My wife and I are very satisfied with the service that we have received from Pets Best. We recommend pets Best to everyone we talk to.
5

out of 5

POSTED: | BY: Christina W

Thank you

I really appreciate your service
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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