Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,330

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mario Z

PetsBest has been a life saver

PetsBest has been a life saver for us. We are having financial issues so when are little cat Toby took ill with multiple issues we were concerned on how we would pay. I called PetsBest best several times about different medical issues over the past several months and every person I have spoken with has been amazing. I really feel like you care about me about me an my pet. Having PetsBest brings me peace in a time of uncertainty. I've recommended you to all my friends. Thank you so very much. Sincerely Mario Zippilli
5

out of 5

POSTED: | BY: Ruth S

The site is user friendly

The site is user friendly. I'm kept up to date on processing thru timely emails. I'm also flagged promptly when there are processing delays. Haven't reached my deductible yet so can't give feedback on the payment process. Overall I am very satisfied.
5

out of 5

POSTED: | BY: Deborah G

Very easy process

Very easy process for Soresto collar. Received reimbursement within days
5

out of 5

POSTED: | BY: Cathy S

Easy!

Simply uploaded a bill for wellness exam and bloodwork and received and EOB and then payment. Easy!
5

out of 5

POSTED: | BY: Luis

Peace of mind

Is really peace of mind having pet insurance with Pets Best, especially for our loved 9 years old Misty, which is becoming a little fragile, and the easy claiming process is a plus. I am very pleased to have chosen Pets Best.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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