Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,462

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Scott D

Easy and gives me peace of mind

Have had some medical issues with our dog the past few years! Wish I would've had this insurance sooner ! So easy to use and well worth the investment
5

out of 5

POSTED: | BY: Lisa

Easy to use

I am older and do not do anything online on a regular basis. My Pets Best is the only thing that I do online and it is so easy, I can even do it.
5

out of 5

POSTED: | BY: Dana A

Couldn't ask for better

I just rescued a puppy this past summer and was looking into puppy insurance. I wish I had it for my previous dog. It's great that pets best covers wellness visits as well because they tend to get pricey. I've heard a lot of people say that it's not worth it but to me it is. Yes this first year because she is a puppy she has more trips to the vet for shots and checkups. But it's a relief to know that if god forbid something happens to Nala (my puppy) I won't have to worry about the money aspect because it will be covered I just have to worry about doing what's right for her. When I first sent in her first vet bill I didn't think I would get much back and if I did see any of that money anytime soon just like our insurance. But uploading the claim is so easy and you get a response telling you that they are reviewing your claim and will get back to you in a few days. Their Invoices are the best! They break down everything so you know what you're getting money back for what you didn't get money back why you didn't. Couldn't ask for better service.
5

out of 5

POSTED: | BY: Cindy W

Reimbursed quickly

Peyton started having seizures when she was barely a year old. I was totally freaked out by the seizures and how much it was going to cost. I was so relieved to find out Pet's Best would cover a good portion of the bill. It alleviated a lot of stress and I could focus on Peyton. She's had several episodes since and each time I was reimbursed quickly. Thanks!
5

out of 5

POSTED: | BY: Carlee R

Best Insurance company

I have had many dogs through my life, and I have tried a few different insurance companies. By far you guys have been the easiest to use, the quickest turnaround, and overall a great service. I'm in the process of getting another puppy, and I will be using you! Thank you for providing a great service and I will continue to send referrals!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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