Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,685

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Richard

Very pleased with Pets Best

We have filed two claims with Pets Best covering our cat Tristan. In both cases they were quickly responsive when receiving our claims and paying back a fair portion of our costs. They were particularly prompt in re-imbursement following Tristan's death in May. I am very pleased with Pets Best as an insurer and would recommend them to anyone.
5

out of 5

POSTED: | BY: Debra H

Pets Best is fabulous!

Pets Best is fabulous! I have been recommending it to all my animal lover friends.
5

out of 5

POSTED: | BY: Andrew G

Very easy

Once the Doctor's office submitted the claim, Pets Best notified me immediately, kept me updated on the status of the claim and paid the claim very promptly with the money being deposited directly into my account. it's a very easy and efficient process. Thank you
5

out of 5

POSTED: | BY: Ronald P

Best investment

The best investment we have made when we were adopted by Punkin
5

out of 5

POSTED: | BY: Suzanne M

Offers direct deposit

I have notified that my claim had arrived, quite immediately after I submit the claims form. I was given a Pet's Best account which I can peruse at my leisure. When the reimbursement is paid, it is accompanied with an explanation as to how the claim was processed. My dog's premium is charged to my card monthly so that I don't have to write a check. Pets Best also offers direct deposits, for which I declined (for my own reasons), but it is convenient to have.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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