Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,330

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Janet Jentilet

Fast and hassle-free

I have had Pets Best for four dogs, and Pets Best has always made the pain of a sick dog a little less horrible. I chose Pets Best years ago with my first dog because they were one of the few who would insure older dogs. I have nothing but good things to say about Pets Best. They have been wonderful and caring, even sending condolences upon the death of my first two fur-babies.
5

out of 5

POSTED: | BY: Ryan

Best Company by far!

This is hands down the best company to have for pet insurance! They make everything so easy and simple! It really takes the worry away from unfortunate situations that arise with pets. Always quick and I feel as though they truly care and strive to take care of their customers!
5

out of 5

POSTED: | BY: Voula F

So far so good

So far so good. Hope all claims are handled as easy as this going forward
5

out of 5

POSTED: | BY: Sally P

Very happy with updated process

Claims were processed much faster this time. All my questions were answered quickly. Everyone was very knowledgeable. I was very happy with your updated process.
3

out of 5

POSTED: | BY: Jayne H

Increase in cost as the dogs age

I am disappointed to see the large increase in cost as the dogs age. It has been huge without much coverage. It has been every year and Maile is now six and has been healthy. Not much coverage paid. While I feel you are a very professional business, I will definitely shop around with my next dog. This is way too much for what you get.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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