Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Anne Marshall

I have been a Pets Best Health…

I have been a Pets Best Health Insurance customer for my dogs for about 8 years. I highly recommend their service. Filing a claim is so easy and the response time is very, very quick.
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4

out of 5

POSTED: | BY: Eden Toth

Pets Best is a great insurance policy…

Pets Best is a great insurance policy to have and I'm so thankful I purchased this for my female dachshund three years ago, she just recently was diagnosed with congestive heart failure, she is not doing well and I am truly heartbroken but I have peace of mind knowing that some of her medical bills will be paid with her policy.
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5

out of 5

POSTED: | BY: Carlee R.

Saved my pups life!

My dog needed emergency spine surgery due to an injury, having pets best pet insurance saved my little puppies life! He ended up having three spine surgeries in a matter of a week and pets best Insurance made my life so much easier! They have covered everything as agreed, super accommodating, very easy to use and quick turnaround! I would highly recommend this insurance company for your animal!
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5

out of 5

POSTED: | BY: Sybil Jahnke

As a new insurer of Pets Best Health…

As a new insurer of Pets Best Health Insurance, They are friendly, prompt and quick to do claims. I would highly recommend them to anyone looking for to insure their pets.
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5

out of 5

POSTED: | BY: Gary N.

I wish all Insurace companies treated…

I wish all Insurace companies treated their customers like Pets Best does. As long as I own a pet I will be a customer of theirs.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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