Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,330

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Carol/Joseph M

Best investment

Best investment. Maximus is our priority. It just feels good to have this insurance...we sleep better at night knowing that he is taken care of.
5

out of 5

POSTED: | BY: Cristen H

Your reps were super helpful

Pets Best is consistently wonderful. What made the process so difficult was the emergency vet refusing to send the records to you. Eventually I had to go down myself and explain why I wanted them for my insurance policy. Finally I got them and sent them in, and your reps were super helpful. Thank you!!
5

out of 5

POSTED: | BY: Abigail K

Well done

Routine care claim.. well done!
5

out of 5

POSTED: | BY: Indira M

Very professional service

Very professional service. They apologized for not going back to me sooner; everything went fine. Thanks
5

out of 5

POSTED: | BY: Kristie R

Very courteous

I found a check from PB and wasn't sure whether or not it had been deposited. Bryna was very courteous and took extra time to research my question, which took her extra time. I received a very nice message answering my question. Great service!!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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